Develop a Organizational Onboarding Program

Ensuring CGS had a robust organizational onboarding program for all new employees that introduces them to the organization in a consistent and welcoming manner is the focus of this deliverable.

The Organizational Onboarding Program will include:

• A guide to onboarding a new employee, which includes:
  • Information on pre-boarding
  • Information on a buddy program
  • A check-list
  • Template communications
• Online (LMS)/self-directed learning, all new employees are required to complete any assigned LMS modules within 2 weeks of start date.
• In-person orientation sessions, which will be delivered in two phases.
  • Phase 1: Will be 1-1.5 days in length and held the first Thursday of every month in Council Chambers. The session will include presentations on the following information:
    • Welcome from the CAO
    • Municipal 101
    • Videos from GMs outline business
    • Wellness
    • Privacy and Access
    • Recognition Program
    • Overview of employee development
    • Collaboration
    • Overview of customer service standards
    • Overview of The City Online (CITYLinks, myHR Toolbox, and Working at the City page)
    • Overview of Policies
    • Social Club
  • Phase 2: Will be prescheduled and held monthly, new employees can attend a session that works best for their operations between 3-6 months of their start date. The session will include presentations on the following information:
    • Employee development opportunities
    • Performance planning and development programs
• A requirement for all new employees to attend the 2-day customer service training within 3 months of start date.
• A check-list for new employees
• A new hire survey

This is a project that will be designed BY EMPLOYEES, FOR EMPLOYEES. Do you have some ideas around what a robust onboarding program should include? If so, we want to hear from you.

Email us at hcmpproject@greatersudbury.ca.