Strengthen Core Training Requirements Aligned with Corporate Priorities

As part of the Human Capital Management Plan (HCMP), CGS has developed a series of exciting short courses to empower you with the knowledge you need to deliver quality services. The courses are designed to help create a shared understanding of our mission, vision, and values and to support you as you contribute to the continuous improvement of our organizational culture.

When will the courses be rolled out?

All but one of the courses will be added to our learning management system (LMS) by the end of June.

How long do I have to complete the courses?

We want to give you lots of time to complete the training, so you’ll have one year from the roll out of each course to complete the training. The sooner the better though! When you receive a notification that the course is available, go and check it out!

What topics are being covered under the core training?

  1. Mission, Vision, Values (MVV)
  2. Municipal 101
  3. Supporting Mental Health in the Workplace
  4. Diversity, Equity and Inclusion:
  5. Indigenous Awareness
  6. Growth Mindset
  7. Customer Service: A Refresh (employees will be required to complete this training 3 years after they complete the 2-day customer service training)
  8. Collaborative Relationships In the Workplace: Will be delivered in-person.


To ensure all the topics being covered under this deliverable properly align. The following objective statement and criteria were established and approved.

Objective statement:

Empower CGS employees with the knowledge they need to deliver quality services with a shared understanding of the organizational mission, vision, and values.

Criteria, the topic must:

  • Be relevant to all employees; and,
  • Provide and enhance their knowledge of the organizational mission, vision, and values; and,
  • Contribute to the continuous improvement of organizational culture; and,
  • Address emerging and existing key areas of opportunity for improvement (i.e., silos, lack of learning culture, issues of racism or inclusion, lack of understanding of municipal government, etc.).


This is a project that will be designed BY EMPLOYEES, FOR EMPLOYEES. Do you have some ideas around what core training all Employees should have? If so, we want to hear from you.

Email us at hcmpproject@greatersudbury.ca.