Building and Planning Services - Reduced Holiday Service Levels

Effective December 27, 2025, to January 1, 2026, Building and Planning Services of the City of Greater Sudbury will be offering reduced front-facing services to the public. We will be launching temporary service measures that will give our public and stakeholder groups the ability to provide information to staff and access services during this holiday season.

Submitting Applications 

Building Services: Permit applications from the public or stakeholder groups may be electronically submitted directly through PRONTO. Permit processing times may be impacted during this time. All other inquiries can be submitted directly to Building Services general email buildingservices@greatersudbury.ca.

Planning Services: Applications made under the Planning Act by the public or stakeholder groups may be electronically submitted directly through PRONTO . All other requests can be submitted directly to Planning Services general email planningservices@greatersudbury.ca.

Receiving Permits

From December 27, 2025, to January 1, 2026, Building Services will only be issuing permits through PRONTO to residents or stakeholder groups on an emergency basis where impact to life safety is of concern.

Building Inspections

Building Services will not be conducting regular inspections as of 2 p.m. on December 24, 2025, and will resume on January 5, 2026. Inspections will be granted to residents or stakeholder groups only on an emergency basis where impact to life safety is of concern. Building Services Inspection requests can be directed to the Manager of Inspection Services by calling 311.