As directed by Council in April 2022, the City of Greater Sudbury is reviewing its French Language Services Policy. The French Language Services Policy was adopted in 2001, with the commitment to offer services and communications in both official languages. According to 2021 Census data, 36.6 per cent of Greater Sudbury residents identify as bilingual.
The draft French Language Services Policy and engagement report was presented to Council on January 16, 2024.
The draft revised policy is intended to modernize and improve French services by considering a customer service-focused approach, current community needs, demographics and technology advancements. It was amended based on a review of similar policies, customer service data, and consultation with staff, partners, stakeholders and residents.
To ensure a meaningful engagement process, we are now presenting the draft policy back to the community, partners, Council and City employees for additional comment.
Residents are invited to provide feedback on the draft revised policy until Friday, February 16, 2024. Residents may also call 311 for assistance.
A final policy and action plan will be presented to Council for approval in spring 2024.
As directed by Council in April 2022, the City of Greater Sudbury is reviewing its French Language Services Policy. The French Language Services Policy was adopted in 2001, with the commitment to offer services and communications in both official languages. According to 2021 Census data, 36.6 per cent of Greater Sudbury residents identify as bilingual.
The draft French Language Services Policy and engagement report was presented to Council on January 16, 2024.
The draft revised policy is intended to modernize and improve French services by considering a customer service-focused approach, current community needs, demographics and technology advancements. It was amended based on a review of similar policies, customer service data, and consultation with staff, partners, stakeholders and residents.
To ensure a meaningful engagement process, we are now presenting the draft policy back to the community, partners, Council and City employees for additional comment.
Residents are invited to provide feedback on the draft revised policy until Friday, February 16, 2024. Residents may also call 311 for assistance.
A final policy and action plan will be presented to Council for approval in spring 2024.
