French Language Services Policy Review

As directed by Council in April 2022, the City of Greater Sudbury is reviewing its French Language Services Policy, as the current, active policy, dates back to 2001.

Following an initial round of community engagement, a draft French Language Services Policy and engagement report were presented to Council on January 16, 2024.

The revised draft, aims to modernize and enhance French-language services by taking a customer-focused approach and considering current community needs, demographics, and technological advancements. It was developed through a review of comparable policies, customer service data, and extensive consultation with staff, partners, stakeholders, and residents.

We are now launching a second phase of engagement to collect feedback from community partners and the public on the key principles of the policy which can be accessed in the "Documents" section of this page,

Residents are invited to complete the survey between November 24 and December 12. Those needing assistance may call 311.

A final policy and action plan will be presented to Council for approval in March 2026.

As directed by Council in April 2022, the City of Greater Sudbury is reviewing its French Language Services Policy, as the current, active policy, dates back to 2001.

Following an initial round of community engagement, a draft French Language Services Policy and engagement report were presented to Council on January 16, 2024.

The revised draft, aims to modernize and enhance French-language services by taking a customer-focused approach and considering current community needs, demographics, and technological advancements. It was developed through a review of comparable policies, customer service data, and extensive consultation with staff, partners, stakeholders, and residents.

We are now launching a second phase of engagement to collect feedback from community partners and the public on the key principles of the policy which can be accessed in the "Documents" section of this page,

Residents are invited to complete the survey between November 24 and December 12. Those needing assistance may call 311.

A final policy and action plan will be presented to Council for approval in March 2026.

  • French Language Services Policy Review

    We encourage you to read the draft revised policy prior to answering the questions below.

    The collection of personal information on this survey is collected under the authority of sections 10 and 227 of the Municipal Act, 2001, S.O. 2001, c. 25 and will be used to inform the development of strategies and programs or to gain insight into community views and opinions. All comments will be part of the public record which is posted online and may appear in reports and updates to Council. Questions about the collection or use of personal information may be directed to the Director, Communications and Community Engagement, City of Greater Sudbury, PO Box 5000 Stn A, 200 Brady Street, Sudbury, Ontario, P3A 5P3 or by calling 705-674-4455 extension 2470.


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Page last updated: 26 Nov 2025, 09:10 AM